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Jan Pierre C.

Reporting Analyst

Verified
$8/hr

Outline

Looking for Part-Time work (5 hours/day) at $8/hour

Associate Degree

English proficiency Conversational

Professional Summary

I am someone who enjoys working with data and turning it into meaningful insights that help improve business decisions.

Skills & Experience

Skills

Report Analyst 10+ Years

Experience highlights

Reporting Analyst
Concentrix · April/2022 – /
Key Responsibilities
Developed and maintained daily, weekly, and monthly operational reports and dashboards.
Collected, cleaned, validated, and analyzed data from multiple sources to ensure accuracy.
Created automated reports to reduce manual work and improve reporting efficiency.
Monitored and reported key performance indicators (KPIs) such as productivity, quality, SLA, AHT, CSAT, and attendance.
Performed ad hoc data analysis to support business decisions and identify performance trends.
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