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April Marie C.

Customer & Business Operations | CRM, Lifecycle Marketing & AI-Assisted Automation

Verified
$15/hr

Outline

Looking for Part-Time work (6 hours/day) at $15/hour

Postgraduate Degree

English proficiency Native

Professional Summary

I help growing businesses make customer journeys and operations more organized, responsive, and easier to manage.

I bring together customer experience, email marketing, lifecycle communication, operations, and AI-assisted automation. I can help with CRM, email campaigns and follow-up sequences, customer onboarding and activation, workflow documentation, SOPs, and finding repetitive processes to simplify or automate.

My strength is connecting the customer experience to the system behind it—understanding what happens from inquiry through follow-up, onboarding, engagement, and the next step, then creating clearer communication and workflows.

I bring strong communication, process thinking, attention to detail, and fast learning. I work with Google Workspace, Google Sheets, Notion, Canva, ChatGPT, and Claude.

If you need someone who understands customers, brings structure to processes, and turns repetitive work into reliable systems, I can help.

Skills & Experience

Skills

Project Coordination 5-10 Years
Google Workspace 5-10 Years
Customer Communication and Support 5-10 Years
Canva 5-10 Years
Email Marketing 6 Months to 1 Year
ChatGPT / AI Tools 2-5 Years
Workflow Creation Less than 6 Months
Marketing Operations 2-5 Years
Notion & Knowledge Management Expertise 6 Months to 1 Year
Process & Workflow Improvement 2-5 Years
GHL Less than 6 Months
CRM - Go High Level 6 Months to 1 Year
Workflow AI Automation 6 Months to 1 Year
Claude 1-2 Years
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