Client Account Manager

Verified

$9/hr

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Outline

Looking for Full-Time work (8 hours/day) at $9/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Client-focused. Solution-oriented. Results-driven.

Skills & Experience

Skills

Customer Support > Email Support 2-5 Years

Customer Support > Phone Support > English Speaking 2-5 Years

Customer Support > Sales Support > Account Retention 2-5 Years

Customer Service, account management 2-5 Years

Client Success Manager 2-5 Years

Experience highlights

Client Account Manager

RoofOverYourHeadMarketing Ltd. · April/2022 – /

Managed client relationships, provided comprehensive
support (onboarding, cancellations, issue resolution), and
ensured successful property marketing through Craigslist andGoogle Business Profile.

Retention Specialist

Citibank (North America) · April/2021 – Present

Maintains and strengthens customer relationships by
implementing effective retention strategies.
Identifies customer concerns, ensuring customer satisfaction,
and promoting long-term loyalty.

Customer Service Representative

Fidelity National Information Services, Inc. · July/2020 – Present

Efficiently handling a high volume of customer calls
Addressing inquiries related to bank accounts
A strong understanding of financial products and services, and the
ability to provide excellent customer service in a fast-paced
environment.

Head Bartender

The ODD Seoul · October/2019 – Present

Responsible for overseeing bar operations, implementing marketing strategies, and driving sales initiatives.
Ensures exceptional customer service, and contributes to revenue growth through effective marketing and sales efforts.

Bartender

Solaire Resort & Casino · December/2016 – Present

Responsible for providing exceptional beverage service to hotel guests while ensuring a high level of customer engagement.
Outstanding mixology skills, a passion for delivering personalized experiences, and the ability to create a welcoming and interactive atmosphere.

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