Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

I believe I am a great fit for this role because I enjoy helping people out and resolving their problem in a very calm and efficient manner. I have s

Skills & Experience

Skills

Customer Support 2-5 Years

Customer service 1-2 Years

Cold Calling 1-2 Years

Inbound Calling 1-2 Years

Outbound Calling 1-2 Years

Negotiator 1-2 Years

Experience highlights

Negotiator for Debt Settlement Company

Balboa Digital Center · February/2024 – /

I was a debt negotiator with Clear One Advantage, specializing in helping individuals and businesses navigate the complex world of debt relief.

With my one and half years of experience in financial negotiations, I work closely with creditors to secure favorable terms and reduce the financial burden for our clients.

My role is centered around understanding the unique financial situation for each client, building a strategic approach to debt.

Customer Care Support

IHG Hotel and Resort/SC Reservation Philippines · January/2022 – Present

Assisting Guests: Responding to inquiries, resolving complaints, and providing information to guests about hotel services, amenities, policies, and local attractions.

Reservation Management: Handling reservation requests, modifications, and cancellations. Ensuring accuracy and efficiency in processing bookings.

Check-In and Check-Out: Welcoming guests upon arrival, facilitating the check-in process, issuing room keys, and handling check-out procedures including billing and payment processing.

Customer Service Representative

Inspiro Relia · December/2020 – Present

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels.
Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints.

Sales Attendant

Ailas RTW Store · August/2010 – Present

Customer Assistance: Greeting customers, answering questions about products, and providing guidance on selections.
Product Knowledge: Having a good understanding of the products available for sale, including features, specifications, and pricing. Sales Transactions: Processing sales transactions accurately and efficiently using a cash register or point-of-sale (POS) system. Stocking and Merchandising: Restocking shelves and ensuring products are neatly displayed to attract customers.

Waitress

Lee Foo Restaurant · May/2001 – Present

Greeting Customers: Welcoming guests as they arrive, seating them, and providing menus. Taking Orders: Listening to customer preferences, answering questions about the menu, and accurately recording orders.
Serving Food and Beverages: Delivering orders to tables promptly and correctly, ensuring accuracy and presentation.
Check-Backs: Periodically checking on customers to ensure satisfaction and address any concerns. Refilling Drinks: Monitoring beverage levels and refilling glasses as needed.

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