Skills
MS Excel
5-10 Years
Administrative
5-10 Years
Calendar Management
5-10 Years
MS Word
5-10 Years
Follow up boss
2-5 Years
Operations
5-10 Years
- Customer Service
10+ Years
Project Management > Asana > Monday > Trello
2-5 Years
Client Communication
10+ Years
Database Management
5-10 Years
Chat Support > Social Media Management
2-5 Years
Basic Graphic Design>Canva
2-5 Years
Ads Management
2-5 Years
Design > GoHighLevel
2-5 Years
Experience highlights
Administrative Assistant
Keller Williams Elite Realty (via Cyberbacker)
·
July/2020
–
Present
Coordinated administrative workflows, listing setups, and schedules for real estate professionals. Maintained database hygiene and managed lead pipelines across Follow Up Boss, GoHighLevel, and Ylopo. Executed client follow-ups and transaction coordination autonomously.
Online English Tutor
51 Talk
·
February/2020
–
Present
Delivered structured online ESL lessons to international students. Communicated complex learning goals clearly to support student progress.
Customer Service Representative
iQor, Convergys, PanAsiatic
·
June/2012
–
Present
Resolved complex inquiries in high-volume call center environments. Maintained strong communication standards, client satisfaction ratings, and fast issue resolution protocols.
