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Marietoni Yuki E.

Customer Service / Airbnb / Real Estate / Admin

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

My professional profile, focuses on customer service, short-term rental management, and guest communication. With extensive experience in administrati

Skills & Experience

Skills

Customer Service Representative (Short-term rentals) 2-5 Years
Custom support 5-10 Years

Experience highlights

Guest Communication
Destin Dreamers · May/2024 – Present
Duties and Responsibilities:
- Responding to Inquiries: Answering phone calls and emails from potential guests who have
questions about properties, availability, pricing, and booking policies.
- Booking Management: Processing reservations via telephone, email, or online booking systems.
This includes entering reservation details accurately into the company's reservation system.
- Customer Service: Providing excellent customer service by helping guests with their booking
needs, offering recommend
Real Estate Client Services Assistant
Bask Corp · May/2023 – Present
Duties and Responsibilities:
- List Properties in MLS
- Google Earth Files
- Manage Project Sheet via SmartSheet
- Property Comparable
- Reception
- Email and Calendar Management
- CRM
- Maintain lead sheet and pre qualify leads
- Administrative Support
Customer Service
Dimple Care: Aged Care Podiatry · March/2021 – Present
Duties and Responsibilities:
- Process and complete patient Medicare/DVA referrals for podiatry in Salesforce CRM
- Address Medicare inquiries/concerns from customers through email or inbound calls
- General administration duties: (updating patient records, maintaining accurate records etc.)
with customers, doctors, GP, staff, and all other medical representatives to chase up
- Medicare records
- Manage and maintain an up-to-date Medicare queue
Marietoni Yuki R. Entera
Address: 477 Marfa St., Ba
Account Specialist
TDCX - Malaysia · September/2021 – Present
Duties and Responsibilities:
- Provision of an excellent support experience to E-payment users via phone, chat, and email
- Investigate and research user issues and identify and escalate bugs so they can be
resolved as quickly as possible
- Always be on the lookout for ways to improve the way we do things Advocate for users
and pass ideas and best practices on to the rest of the team
Onboarding Specialist/Listing Coordinator
AirKeeper · June/2019 – Present
Duties and Responsibilities:
- On board homeowners (gather home owners’ personal information and property information
and put it in a dashboard).
- List properties in Airbnb, contactinfohChoose a plan to view contact info., Homeaway and Expedia.
- Guest Communication
- Manage properties in Uplisting and import property information to booking sites.
- Stock taking
- Enter contract information in Property Tree for accounting purposes.
- Administrative tasks appointed by the CEO
- Coordinate with other departments (accounting, custom
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Create a free account Marietoni Yuki E. · Customer Service / Airbnb / Real Estate / Admin
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