Skills
70 WPM Typing Speed
2-5 Years
Customer Support (BPO – Voice/Chat/Email)
1-2 Years
Basic Web Development (HTML, CSS, JavaScript)
1-2 Years
Data Entry & Data Validation
1-2 Years
Experience highlights
Customer Service Representative (Amazon Account)
Sutherland
·
October/2024
–
/
Provided customer service support by addressing inquiries, resolving issues via phone, chat, and email, and ensuring a positive customer experience while adhering to company policies and procedures.
Audit Staff
Commission on Audit
·
January/2023
–
Present
Assisted in auditing processes by reviewing financial records, verifying data accuracy, preparing reports, and ensuring compliance with internal policies and regulations.