Skills
Customer service
10+ Years
virtual assistant
5-10 Years
Appointment Setter
5-10 Years
Operations Manager
5-10 Years
b2b cold caller
5-10 Years
Experience highlights
Cold Caller
Payless Energy
·
July/2024
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/
At Payless Energy, I specialized in B2B and residential sales, focusing on outbound calling to promote affordable electricity plans. I generated leads, qualified prospects, and closed contracts, consistently hitting sales targets. My role required strong communication skills, quick rapport-building, and a deep understanding of competitive energy offerings in deregulated markets.
Operations Manager
Renaissance Power and Gas
·
January/2022
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Present
At Renaissance Power and Gas, I began as a B2B cold caller, making 200–300 outbound calls daily to generate leads and close commercial energy deals. I successfully landed a high-consumption account using nearly a million kWh annually, which boosted company revenue by 90%. This achievement led to my promotion to Sales Executive Director, where I led strategic sales initiatives and supported team performance through training and mentorship.
Author Consultant
Xlibris Philippines Inc.
·
February/2012
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Present
At Xlibris, I worked as an Author Consultant, making 100–150 outbound calls daily to assist aspiring and established authors in publishing their work. I guided clients through the entire publishing process—from concept to print—while also handling payments and upselling editorial, marketing, and design services. My role combined sales, customer service, and project coordination to deliver a personalized publishing experience.
Customer Service, Sales and Technical Specialist
Convergys Phils Corp.
·
February/2007
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Present
