Customer Service Representative

Verified

$2/hr

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Outline

Looking for Full-Time work (8 hours/day) at $2/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Strong problem solving skill/dedication to provide positive customer experience

Skills & Experience

Skills

Good communication, problem solving, attention to detail, and resourefulness. 2-5 Years

Experience highlights

Technical Support Specialist

Concentrix · August/2021 – Present

As a Technical Support Specialist, I provide expert assistance and troubleshooting for a variety of services including internet, home phone, cable, and mobile phone. My primary responsibilities will include:

Resolving customer issues related to connectivity, service interruptions, and equipment malfunctions.
Providing step-by-step guidance to customers over the phone, through email, or via chat.
Scheduling and managing technician appointments to ensure timely resolution.

Customer Service Representative

Eperformax · February/2013 – Present

As a Customer Support Specialist in the e-commerce industry, I am our customers' primary point of contact, ensuring they have a seamless shopping experience.
Assisting customers with inquiries regarding product information, order status, and return processes.
Resolving issues related to orders, payments, shipping, and account management through various channels such as phone and email. Handling and resolving customer complaints in a professional and empathetic manner.

English Tutor/ Childcare

Private · June/2010 – Present

As an English Tutor and Child Care Provider, I play a dual role in fostering both the academic and personal growth of children.

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