Admin & Customer Service Pro | Bookkeeper & Financial Records Specialist | QuickBooks Online | Xero

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Detail-oriented bookkeeping professional with over 5 years of experience managing full-cycle accounting operations, financial record-keeping, and government tax compliance. Proficient in QuickBooks Online — handling accounts payable and receivable, bank reconciliation, invoicing, payroll processing, and financial reporting with accuracy and consistency. Experienced in filing BIR, SSS, PhilHealth, and Pag-IBIG requirements, maintaining organized financial documentation, and generating reports for management and regulatory review. Brings a strong administrative background across BPO, hospitality, healthcare, and retail — combining financial expertise with excellent communication skills and a disciplined, remote-ready work ethic.
I am an eager learner and can work with minimum supervision.

Skills & Experience

Skills

Healthcare Associate 1-2 Years

Time & Task Management, Basic Accounting, Project Support, Data Entry & Documentation 1-2 Years

Cusomer service, adminstrative work 2-5 Years

Manage financial transactions, process invoices and vendor accreditation 6 Months to 1 Year

Book Keeping, Data Entry Management, Organizational Skills 1-2 Years

Experience highlights

Executives - Customer Service

EXL Philippines · September/2024 – Present

Provides high quality customer service in resolving queries of customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner.
Provides inbound phone support.
Initiates required action for response to customer service requests for claims status/inquiries and communicates changes to the appropriate departments.
Ensures and provides quality service to both Aetna employees and members.
Create, manage, and drive closure on service requests.

Administration/ Operations Manager

WR1ght Driving School · July/2022 – Present

•Managed all financial transactions including student billing, payment collection, and official receipts.
• Prepared and submitted monthly, quarterly, and annual government tax dues and business permit renewals (BIR, LGU).
• Entered and maintained detailed student and financial records in LTO LTMS and internal databases.
• Generated financial and operational reports for regulatory compliance and management review.
• Managed petty cash, tracked expenses, and reconciled daily cash collections.

Customer Care Representative I

Legato Health Technologies · June/2021 – Present

• Processed and verified insurance claims, benefit inquiries, and provider billing information.
• Documented all transaction activities, changes, and inquiry outcomes in the database for accurate tracking.
• Researched and resolved billing discrepancies and operational issues using data analysis.
• Maintained organized records and ensured compliance with data accuracy standards.

Rooms Division Manager

EON Centennial SOHO Hotel · August/2019 – Present

• Managed daily cash handling, cashier reconciliation, and end-of-shift bank deposits.
• Reviewed credit reports and monitored high-balance accounts, taking corrective action as needed.
• Maintained a comprehensive filing system for purchases, vouchers, schedules, forecasts, and tracking logs.
• Enforced all cash-handling, check-cashing, and credit policies in line with hotel financial controls.
• Prepared revenue and occupancy forecasts to support management financial pl

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