VA - Bookkeeper | UK Tax Consultant | CS Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (5 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

With six years as a Virtual Assistant Accountant supporting a UK-based client and over eight years of experience as a Customer Service Representative.

Skills & Experience

Skills

Accounting > Bookkeeping, Financial Reports, Quikbooks Online, Excel, Xero Accounting, Data Entry, Accounting Support 5-10 Years

Experience highlights

VA - Bookkeeper | UK Tax Consultant | CS Representative

Virtual Assistant (UK based Accountant) · September/2018 – Present

• Performed general bookkeeping and financial reporting for multiple accounts, managing and organizing client financial records for accuracy and compliance.
• Reconciled transactions across various accounts, identifying and resolving discrepancies to maintain clear and accurate records.
• Oversaw and reviewed financial reports, ensuring accuracy before submission and providing clients with insights into their financial standing.
• Produced and interpreted financial business accounts and personal

Healthcare Account - Customer Service Representative (NON-VOICE)

Alorica Davao · August/2016 – Present

• Processed healthcare-related inquiries and RX orders, ensuring timely delivery of solutions through ticketing systems.
• Managed patient details and data entry tasks with precision, enhancing operational efficiency and customer satisfaction.

Customer Service Representative (Voice Account)

Convergys Davao · October/2015 – Present

• Provided customer support by fielding incoming calls, handling inquiries, and processing payments.
• Demonstrated excellent problem-solving skills in managing customer complaints and resolving issues promptly.
• Maintained database records, ensuring customer data was up-to-date and accessible for team use.

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