Virtual Assistant

Verified

$20/hr

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Outline

Looking for Full-Time work (8 hours/day) at $20/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hospitality expert with a passion for crafting unforgettable experiences through exceptional service and conflict resolution finesse.

Skills & Experience

Skills

Human Resources > Recruiting > Talent Acquisition Less than 6 Months

CUSTOMER SERVICE ASSOCIATE FOR TRAVEL RESERVATIONS(HOTEL,CAR,FLIGHTS) 6 Months to 1 Year

Front desk staff Less than 6 Months

Experience highlights

Customer Service Agent

Foundever · February/2023 – Present

Handled incoming chats and calls, addressing customer inquiries with empathy and professionalism.
Managed hotel bookings, payments, and cancellations.
Provided product information, travel directions, and hotel services.
Resolved customer complaints and concerns in a timely and effective manner.
Utilized strong communication skills to provide personalized solutions and ensure customer satisfaction.
Collaborated with team members to achieve organizational goals.

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