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Kyle F.

Digital Marketing Specialist

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am an operations, recruitment, and digital growth professional with over 11 years of experience in the BPO and virtual services industries. I specialize in building and managing high-performing remote teams, optimizing operations through data-driven decision-making, and growing brands through SEO and social media. I have worked closely with CEOs and founders to scale startups, build digital platforms, manage developers, and lead end-to-end client operations. My background in customer service and sales with global brands like JPMorgan Chase and AT&T gives me a strong understanding of client experience and revenue growth. More recently, I’ve focused on digital marketing for real estate and service businesses, building and optimizing websites, managing Google Business Profiles, and creating content that drives engagement, visibility, and leads.

Skills & Experience

Skills

Customer Support 2-5 Years
SEO 2-5 Years
Social Media management 6 Months to 1 Year
Operations Management 2-5 Years

Experience highlights

SEO Specialist and Social Media Manager
Ericsellsboulder.com · March/2024 – Present
Built and optimized a realtor’s website, improved SEO, and created, edited, and posted daily video and social media content to grow online presence.
Onboarding Specialist
MMG – Apex Media Solutions · June/2024 – Present
Onboarded paying clients by creating and optimizing Google Business Profiles and assisting with business verification.
Team Manager
Virtual Staffing Solutions · September/2024 – Present
Managed a team of 15 agents, monitored KPIs, coached call performance, and ensured productivity and service quality.
Project Manager / Recruiter
Klever / Klever Work · November/2022 – Present
Worked directly with the CEO to build the Klever and Klever Work platforms, managed developers during website and software development, led talent recruitment, and supported marketing initiatives.
Operations Manager / Data Analyst
Thrive VA · May/2021 – Present
Oversaw all client operations including data analysis, strategic decision-making, and supervision of remote teams while providing regular reports to the CEO and clients.
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