Skills
Customer Support
2-5 Years
SEO
2-5 Years
Social Media management
6 Months to 1 Year
Operations Management
2-5 Years
Experience highlights
SEO Specialist and Social Media Manager
Ericsellsboulder.com
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March/2024
–
Present
Built and optimized a realtor’s website, improved SEO, and created, edited, and posted daily video and social media content to grow online presence.
Onboarding Specialist
MMG – Apex Media Solutions
·
June/2024
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Present
Onboarded paying clients by creating and optimizing Google Business Profiles and assisting with business verification.
Team Manager
Virtual Staffing Solutions
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September/2024
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Present
Managed a team of 15 agents, monitored KPIs, coached call performance, and ensured productivity and service quality.
Project Manager / Recruiter
Klever / Klever Work
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November/2022
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Present
Worked directly with the CEO to build the Klever and Klever Work platforms, managed developers during website and software development, led talent recruitment, and supported marketing initiatives.
Operations Manager / Data Analyst
Thrive VA
·
May/2021
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Present
Oversaw all client operations including data analysis, strategic decision-making, and supervision of remote teams while providing regular reports to the CEO and clients.