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Harlene M.

General Virtual Assistant

Verified
$6/hr

Outline

Looking for Freelance work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

With a strong background in Virtual Assistant industries, bringing 3 years of remote experience supporting businesses through cold calling, appointment setting, lead generation, customer service, data entry, email and calendar management, social media marketing and management. Experienced in CRM management, client communication, document organization, and administrative support, I am known for being proactive, organized, detail-oriented, and dependable. I am passionate about improving workflows, increasing efficiency, and building strong client relationships while delivering high-quality support that helps businesses grow and achieve their goals.

Skills & Experience

Skills

Data Entry 1-2 Years
Google Workspace 2-5 Years
Administrative Support 5-10 Years
Trello 2-5 Years
Google calendar 2-5 Years
Design > Graphic Design > Canva 6 Months to 1 Year
Video Editing > CapCut 6 Months to 1 Year
Attention to detail 6 Months to 1 Year
Email Management 1-2 Years
Meta Business Suite Less than 6 Months

Experience highlights

Virtual Assistant Cold caller & Appointment setter - Work from Home
OMNYRA · June/2023 – Present
I worked as a Cold Caller and Appointment Setter handling HVAC services, specifically heat pumps and mini split air conditioning systems. My responsibilities included reaching out to potential clients, explaining HVAC services and offers, qualifying leads, answering basic customer inquiries, and scheduling appointments for the sales team or technicians. I also handled follow-ups, maintained customer records, and communicated professionally to build client interest and trust
General Virtual Assistant
John Davis -Work from Home · July/2023 – Present
I handle calendar management, email organization, appointment scheduling, and travel arrangements. I create, format, and organize documents, spreadsheets, and files, and perform data entry, online research, and basic reporting. I coordinate meetings and communications, track tasks and deadlines, manage expenses and receipts, and handle general administrative work as needed. I use Google Workspace (Docs, Sheets, Slides, Drive, Calendar, Gmail), Microsoft 365 (Word, Excel, PowerPoint, and etc.
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