Virtual Assistant

Verified

$8/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Hi I’m Racquel, your go-to Virtual Assistant for all things administrative and customer service!

Skills & Experience

Skills

Office and Administration > Administrative Support 1-2 Years

Office and Administration > Data Entry 2-5 Years

Customer Support > Chat Support > Email >Inbound Phone Handling 5-10 Years

E-Commerce > Product Research 6 Months to 1 Year

Transcription 1-2 Years

Order Processing 1-2 Years

Experience highlights

Admin Assistant

Bruntwork · October/2024 – Present

Medical Admin Assistant

InteliMD · January/2020 – Present

Schedule and confirm patient appointments, including followups and referrals.Manage and update patient demographics and insuranceinformation accurately in electronic health records (EHR) andother systemsHandle sensitive patient information with confidentiality and incompliance with HIPAA regulations.Verify patient insurance coverage and obtain necessaryauthorizations.Understand and apply relevant medical coding procedures (e.g.,CPT, ICD-10)

Customer Service Support

Alorica Philippines · March/2016 – Present

Involves identifying and preventing fraudulent activities by analyzing financial data and transaction patterns.
Maintained a high level of accuracy in all email correspondences, ensuring that customers received clear and concise information to address their inquiries effectively.
Managed a high volume of emails daily, prioritizing tasks to maintain productivity and efficiency.

Customer Service Representative

Teleperformance · June/2014 – Present

Healthcare
Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Updated patient records with accurate, current insurance policy information.
Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.

Telco
Handle complaints, provide appropriate solutions and alternatives

Administrative Assistant

ALCREJ Corporation · June/2008 – Present

Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Demonstrated strong attention to detail when proofreading contracts, ensuring accuracy and completeness before submission.Maintained efficient office operations by handling errands and administrative functions. Prepared and maintained accurate property listings, sales contracts and closing documents. Data Entry: Input and update data in Excel files ensuring accuracy and confidentiality

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In