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Romnick O.

General Virtual Assistant | Real Estate Virtual Assistant | Digital Marketing

Verified
$4/hr

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced Virtual Assistant with 8 years in Sales, Customer Service, BPO, Real Estate, and Freelancing.

Skills & Experience

Skills

Email and Calendar Management, Social Media Management, Graphic Design, Lead Generation, Admin Tasks and others 1-2 Years

Experience highlights

General Virtual Assistant
Markus Dunk LLC US · June/2023 – Present
-Managing administrative duties
-Sending call/meeting reminders to clients through ManyChat
-Handling outbound messages on Instagram and addressing client queries
-Generating payroll invoices and facilitating payments via Wise
-Planning and posting tweets and Instagram content
-Uploading student training calls to Vimeo and Skool platforms
-Maintaining and updating reports on Google Sheets
-Creating content utilizing Canva Design
Real Estate Virtual Assistant
County Rooms UK · December/2022 – Present
-Property Management using Arthur Online
-Social Media Management
-Property Deal Sourcing
-Setting up tenancies, creating contracts and deposits Handling tenant’s maintenance requests
-Chasing expiring and expired certificates to the contractors Processing tenant’s monthly remittances
-Checking adverts and responding to inquiries in SpareRoom
Hotel Reservation and Customer Service Agent
Hilton Hotels US · January/2002 – Present
-Handling new reservations, modifications, and cancellations, which involves collecting payment details like credit card information and other payment methods.
-Addressing inquiries regarding hotel services, amenities, room rates, availability, and regulations.
-Enrolling guests in membership or loyalty programs.
-Upholding guest satisfaction by promptly addressing any concerns that may arise during their stay.
-Efficiently managing a high volume of incoming phone calls.
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