Skills
Email and Calendar Management, Social Media Management, Graphic Design, Lead Generation, Admin Tasks and others
1-2 Years
Experience highlights
General Virtual Assistant
Markus Dunk LLC US
·
June/2023
–
Present
-Managing administrative duties
-Sending call/meeting reminders to clients through ManyChat
-Handling outbound messages on Instagram and addressing client queries
-Generating payroll invoices and facilitating payments via Wise
-Planning and posting tweets and Instagram content
-Uploading student training calls to Vimeo and Skool platforms
-Maintaining and updating reports on Google Sheets
-Creating content utilizing Canva Design
Real Estate Virtual Assistant
County Rooms UK
·
December/2022
–
Present
-Property Management using Arthur Online
-Social Media Management
-Property Deal Sourcing
-Setting up tenancies, creating contracts and deposits Handling tenant’s maintenance requests
-Chasing expiring and expired certificates to the contractors Processing tenant’s monthly remittances
-Checking adverts and responding to inquiries in SpareRoom
Hotel Reservation and Customer Service Agent
Hilton Hotels US
·
January/2002
–
Present
-Handling new reservations, modifications, and cancellations, which involves collecting payment details like credit card information and other payment methods.
-Addressing inquiries regarding hotel services, amenities, room rates, availability, and regulations.
-Enrolling guests in membership or loyalty programs.
-Upholding guest satisfaction by promptly addressing any concerns that may arise during their stay.
-Efficiently managing a high volume of incoming phone calls.