Skills
Communication, Customer Service, Problem Solving, Time Management and Adaptability
2-5 Years
Experience highlights
Data Entry Team Lead
MJ Medical Billing
·
January/2022
–
/
• Creating medical bill form (CMS 1500) for billing
• Sending out claims to insurance
• Review medical notes for No-Fault, Worker’s Compensation, and Lien case
• Calling insurance to check eligibility and benefits, claims status/denials
Senior Customer Service Specialist
Fusion BPOservices Inc
·
August/2021
–
Present
• Appointment setter
• Skilled for 8 types of imaging exams
• Read and understand diagnosis codes/description
Quality Assurance Analyst - Apprentice
Conduent Business Inc.
·
January/2019
–
Present
• Eligibility and Benefits
• Assistant Team Leader
• Provider Claims Interpretation Department
Service Crew
Jollibee Foods Corporation
·
October/2017
–
Present
•Service Crew
•Performed miscellaneous duties as assigned
•Assist customers in choosing purchases and answer questions regarding the product
• Contributed to marketing plans and processed strategy meetings while learning on the job