Outline
Looking for Full-Time work (8 hours/day) at $5/hour
Bachelor's Degree
English proficiency Fluent
Professional Summary
Skills & Experience
Skills
Experience highlights
• Inbound and outbound calls for Pods company.
• Create orders for moving customers.
• Explain billing charges and payment options, scheduled payment date and provide discount.
• Create tickets for missed job.
• Schedule and re-schedule transit, delivery and redelivery and pick up dates. .
• Direct contact to Service manager about missed Jobs and ticket creation for updates.
• Experience In Yardi, Propertyware and MRI
• Maintenance Associate for Apartment, Condominiums and Townhouses.
• Create ticket for customer experiencing maintenance issue in a certain house hold.
• Identifying emergency calls to non-emergency call.
• Inbound and outbound calls for Comcast account.
• Activate internet, cable and phone service.
• Troubleshoot non-working modems, phone or cable.
• Create ticket and set schedule for technician visit.
• Add codes, change plans and add new services as customer request. Ex. Adding Pay per view
• Inbound and outbound calls for prepaid phone company.
• Redeem minute cards to customer.
• Troubleshoot both non-working basic and smart phones for inbound, out bound and data services, if not working.
• Generate new numbers to newly purchase prepaid phone
• Tagged lost or stolen phones.
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