Skills
Software > Software QA Testing > Test Automation
5-10 Years
Process improvement
5-10 Years
Functional Testing
5-10 Years
Javascript
2-5 Years
Agile
5-10 Years
Team Management
5-10 Years
test
5-10 Years
Test Case Creation
5-10 Years
JIRA
5-10 Years
JMeter Load/Performance Testing
5-10 Years
Mobile Application Testing
5-10 Years
Experience highlights
Software QA Manager
Exist Software Labs Inc.
·
January/2020
–
Present
Managed cross-functional QA teams, optimized test case coverage, developed training programs for junior analysts, implemented QA templates and automation tools for functional and performance testing.
Technical Support Manager
Exist Software Labs Inc.
·
July/2014
–
Present
Enhanced customer satisfaction by addressing technical issues, tracked KPIs, managed escalation procedures, configured JIRA Service Desk, improved team productivity with ticketing system.
Software QA Engineer
Exist Software Labs Inc.
·
June/2006
–
Present
Designed and executed comprehensive test plans, maintained detailed test result documentation, collaborated with development teams on defect resolution, established continuous improvement culture.
Instructor
AMA Computer Learning Center
·
July/2006
–
Present
Taught computer subjects including software field topics, database management, webpage designing, operating systems, and basic computer usage.
Quality Assurance
SPI Litigation Direct
·
February/2004
–
Present
Analyzed client specifications, performed project inspections, prepared inspection reports, recommended process improvements to guarantee accuracy and reduce project turnaround time.
