Skills
Advanced
Less than 6 Months
Medical Records Management
1-2 Years
Medical Virtual assistant
1-2 Years
Health Insurance Claims Specialist > Insurance Verification
1-2 Years
- Customer Service
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
CRM > Salesforce
1-2 Years
Customer Support > Chat Support >Technical Support
1-2 Years
Talkdesk
Less than 6 Months
Patient Scheduling
1-2 Years
Google Workspace
2-5 Years
BACK OFFICE OPERATIONS
2-5 Years
Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management
2-5 Years
*Administrative Support -
2-5 Years
Experience highlights
Medical Virtual Assistant
Medical Virtual Assistant
·
July/2026
–
Present
Managed patient scheduling, rescheduling, cancellations, and appointment confirmations. Verified insurance eligibility and benefits. Processed medical and vision EOBs.
Medical Virtual Assistant
HireBiz Med
·
September/2025
–
Present
Managed patient scheduling and appointment confirmations. Verified insurance information and processed orders. Performed quality checks and maintained medical records.
Technical Support Associate
Amazon Operation Services
·
May/2024
–
Present
Provided technical support for Amazon devices including Kindle, Echo, Fire TV Stick. Handled inbound/outbound calls, email, and chat support. Managed customer concerns across multiple channels.
Seasonal Technical Support Associate
Amazon Operation Services
·
September/2023
–
Present
Provided technical support for Amazon devices, troubleshooting device, connectivity, account, and functionality issues. Supported retail customers with order management.
Back Office Support Associate
Task Everyday
·
June/2022
–
Present
Managed administrative and back-office operations including document processing and data management. Maintained medical records and performed insurance verification and quality checks.
