Skills
Software > Zapier
1-2 Years
ChatGPT
2-5 Years
Wordpress Design and Development
6 Months to 1 Year
Make.com Automation
1-2 Years
Claude AI
1-2 Years
Design > Graphic Design > Canva
2-5 Years
Office and Administration > Google Sheets
5-10 Years
Project Management > Trello
1-2 Years
Go High Level
6 Months to 1 Year
QuickBooks online
1-2 Years
Chatbots setup management
1-2 Years
Lovable App
1-2 Years
Project Management > Clickup
Less than 6 Months
Experience highlights
Bookkeeper/Client Communications (Project Base)
Tax Resolution Group
ยท
July/2024
โ
Present
โ Automated the saving of client files and contact information for easy access and organization.
โ Promptly responded to guest and client inquiries via email and messages, using automated replies to ensure efficient and timely communication. Rename all client files systematically to enhance efficiency for tax preparers.
โ Automated client follow-ups for missing documents and sent updates once submissions were complete.
Bookkeeper/Virtual Assistant (Remote)
ForeverStay LLC
ยท
August/2024
โ
/
โข Prepare Bills, Sales Invoices, Credit Notes & Purchase Orders to facilitate smooth financial transactions and documentation.
โข Reconcile bank transactions and credit cards to statements.
โข Prepare a Balance Sheet and P&L Statement to summarize the business's financials.
โข Upload transactions from bank data into QuickBooks for accurate records.
โข Handled a variety of administrative tasks, including research, preparation of Georgia Sales tax, Utility payments, and other assigned duties.
F&B Supervisor (OIC)
Swissotel Clark
ยท
November/2021
โ
Present
โ Updated menus using Menumodo software, resulting in a 10% increase in menu visibility and customer engagement.
โ Implemented inventory management system improvements, reducing stock discrepancies by 30% and optimizing stock
replenishment efficiency.
โ Prepared and presented monthly profit and loss (P&L) statements, guiding strategic decision-making and achieving a 15%
increase in profitability
โ Developed and executed marketing calendars, leading to a 25% increase in promotional effectiveness
Live Chat Support
4s Online Marketing
ยท
March/2020
โ
Present
โ Explained products, and prices, and answered customer questions.
โ Increased customer satisfaction by resolving product inquiries and concerns.
โ Managed inventory, monitoring stock levels and deliveries to customers.
Bartender, Cashier & OIC
Penthouse, Park Inn, Midori, Aqua Beach Club, and Hilton Clark
ยท
December/2013
โ
Present
โ Maintained accurate payroll data for staff through manual spreadsheet entry
โ Monitor stocks and Manage liquor and beverage stock levels, ensuring sufficient availability for daily operations and
minimizing waste.
โ Reconciled cash drawers daily, maintaining accurate cash flow & financial compliance.
โ Assisted with POS reconciliations & cashier audits, supporting accurate financial records
โ Assisted in Costing Beverage Menu Items and beverage cost analysis for all outlets.