Skills
Email and Chat Support
5-10 Years
Experience highlights
Customer Service Representative
Freight Forwarding Company - US based
·
November/2020
–
Present
Tracking shipments, resolving issues via email and chat. Coordinating with partner logistics for international and domestic freight movements. Process new shipments orders, gathering necessary details and understanding of international trade regulations.
Customer Service Representative
Journal Publishing Company - US based
·
March/2016
–
Present
Handling inquiries, orders and claims related to journal subscriptions.