Virtual Assistance

Verified

$10/hr

Outline

Looking for Full-Time work (12 hours/day) at $10/hour

High School Diploma

English proficiency Conversational

Your virtual sidekick for a hassle-free life! From organizing chaos to cracking jokes, I've got your back with a touch of tech-savvy charm.

Customer service 10+ Years

Team Leadership 2-5 Years

Onboarding 5-10 Years

Quality Assurance 5-10 Years

Property Management Support 2-5 Years

Social Media management 1-2 Years

Property Management / Social Media Manager / Virtual Assistant

Expat Portal · February/2023 – Present

Converted 200+ leads into successful tenant placements.

Conducted virtual property tours and handled client inquiries.

Maintained organized records of listings, leads, and follow-ups.

Coordinated with landlords and property managers to update availability.

Assisted with rental applications, document gathering, and move-in coordination.

Provided consistent support through chat, email, and phone.

Team Lead

Intouch CX – Philippines · October/2020 – /

Led teams of 15–20 agents, driving improvements in CSAT, QA, and productivity.

Provided coaching, performance feedback, and regular 1:1 sessions.

Helped boost team morale and performance through effective leadership and communication.

Quality Assurance Analyst

Alorica – Philippines · May/2016 – Present

Monitored and evaluated performance of 50+ agents for quality and compliance.

Delivered targeted coaching, improving QA scores by 95%.

Collaborated with team leads and trainers to address recurring issues.

Customer Service Representative

Sitel Philippines · April/2012 – Present

Delivered excellent customer support and consistently exceeded KPIs.

Assisted in onboarding and mentoring new hires, improving their performance.

Recognized for reliability, product knowledge, and strong customer rapport.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free employer account to post a job and review applicants.

Already have an account? Log In