Results-Driven VA | Customer Support, Lead Generation & Social Media Manager

Verified

$5/hr

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Outline

Looking for Part-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Hi! I’m a reliable and detail-oriented Virtual Assistant with experience in customer support, eCommerce, and administrative tasks.

Skills & Experience

Skills

Customer Support 2-5 Years

Data Entry 1-2 Years

Email Management 1-2 Years

Calendar Management 1-2 Years

Administrative Support 1-2 Years

Experience highlights

Virtual Assistant

Bruntwork · May/2024 – /

• Provided remote administrative support to multiple clients.
• Managed calendars, scheduled meetings, and coordinated appointments.
• Handled email correspondence and responded to client inquiries professionally.
• Prepared documents, reports, and presentations.
• Conducted online research and compiled information for business projects.
• Performed accurate data entry and maintained organized digital records.
• Assisted with social media scheduling and responding to customer messages.

Virtual Assistant/Social Media Outreach (Part Time – January 2026 – Current)

Ijaz Tahir · January/2024 – /

• Provided remote administrative support to multiple clients.
• Managed calendars, scheduled meetings, and coordinated appointments.
• Monitor and respond to comments, direct messages, and mentions across platforms such as
TikTok, Instagram, Facebook, and others in a timely manner
• Engage with followers, customers, and influencers to build strong relationships and foster an
active online community
• Maintain a consistent brand voice and tone in all interactions
• Proactively reach out to

Social Media Manager (Part Time – November 2025 – Current)

Scroll Society Media · November/2024 – /

• Manage daily social media accounts (Instagram, Facebook, TikTok, YouTube, etc.)
• Plan, create, and schedule content consistently
• Develop and execute content strategies aligned with brand goals
• Monitor comments, messages, and engage with the audience
• Research trends, hashtags, and viral content ideas
• Create captions, hooks, and posting frameworks
• Track performance (reach, engagement, followers, conversions)
• Analyze data and adjust content strategy accordingly

Customer Sales Representative

Foundever · December/2023 – Present

• Sold mobile, internet, and bundled service plans while meeting monthly sales targets.
• Managed customer accounts including activations, renewals, and billing inquiries.
• Resolved service issues and handled escalations to improve customer retention.
• Upsold product add-ons and service upgrades to increase revenue.
• Maintained accurate customer records while following company compliance standards.

Customer Service Representative

CONCENTRIX · June/2022 – Present

• Assisted customers through phone, email, and chat support channels.
• Resolved complaints and provided effective solutions to customer issues.
• Processed orders, refunds, and account updates.
• Documented all customer interactions in internal systems.
• Provided product and service information to improve customer experience.

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