Skills
Customer Relationship Management (CRM)
5-10 Years
Time Management & Prioritization
5-10 Years
Multichannel Communication (Phone, Email, Chat, Social Media)
5-10 Years
Empathy & Active Listening
5-10 Years
Ticketing & Support Workflow Management
5-10 Years
Experience highlights
Customer Support Representative
LTVplus
·
November/2024
–
/
Part-time customer service representative
Customer Support Representative
TRAFILEA
·
August/2023
–
Present
Outbound/Inbound Sales and Customer Representative
D.O.K Insurance Agency
·
September/2022
–
Present
Customer Experience Representative
LTVplus
·
October/2020
–
Present
Operations Manager
APIHAP Hotel
·
March/2018
–
Present