Skills
Customer Support > Sales Support
2-5 Years
Customer Support > Technical Support
1-2 Years
Customer Support > Customer Service
5-10 Years
SALES COORDINATOR
2-5 Years
Leadership and Management Skills, Planning and Organizing
2-5 Years
Experience highlights
Offshore Sales Coordinator
Creative Zone LLC
·
February/2022
–
/
• Utilize company resources to develop a filing system that keeps all active sales files available digitally
and in hard copy form
• Take the lead on organizing the resources necessary to put together high-quality sales presentations
• Ensure the inventory of custom sales presentation materials such as brochures and presentation
folders is always up to date
• Act as the primary customer service contact for clients who have questions about their accounts or
our products
• Work with other departme
Customer Service Representative
24-7 Intouch Philippines
·
September/2018
–
Present
Tasks :
*Answered Phone Calls from customers that have queries about
their accounts, defective products.
* Contact potential or existing customers to inform them about a
product or service using scripts
* Answer questions about products or the company
* Ask questions to understand customer requirements and close
sales
* Direct prospects to the field sales team when needed
* Enter and update customer information in the database
* Take and process orders in an accurate manner
* Handle grievances t
Senior Sales Specialist
The Results Companies
·
November/2016
–
Present
Tasks:
* Contact potential or existing customers to inform them about a product or service using scripts
* Answer questions about products or the company
* Ask questions to understand customer requirements and close sales
* Direct prospects to the field sales team when needed
* Enter and update customer information in the database
* Take and process orders in an accurate manner
* Handle grievances to preserve the company’s reputation
* Go the “extra mile” to meet sales quota and facilitate futur
Inbound Sales and Retention Specialist
APAC Customer Service | (Inbound Sales and Retention Specialist)
·
January/2014
–
Present
Tasks:
* Exceeded my new agent sales goals by 200%.
* Showed the ability to be proficient and attentive by maintaining a 95% compliance score.
* Answers billing and dispute calls from clients and explains details.
* Set up repayment plans and new terms of sale.
*Identify issues attributing to account delinquency and discuss them with management.
Outbound Sales Associate
Pacific Hub Corp (Outbound Sales Associate/ Hardcore Selling)
·
January/2010
–
Present
Tasks:
*Identified potential clients and followed up on leads from client contacts and office sources.
* Sold online listing products and services to small, medium and large clients, ensuring growth of new
market.
* Performed timely and accurate order entry of each sale or upgrade transactions made.
* Consistently exceeded all sales quotas and received awards for performance results.