customer service, administrative support, medical dispatching, order processing,

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am a dedicated and detail-oriented Virtual Assistant and Customer Support Specialist with over 6 years of experience supporting international clients. My background includes customer service, administrative support, medical dispatching, order processing, inventory management, logistics coordination, and claims handling.

I am proficient in SAP Business One, Microsoft Excel, Word, and PowerPoint, and I quickly adapt to new tools and systems. I take pride in being organized, reliable, and able to work independently with minimal supervision while consistently meeting deadlines.

My goal is to provide accurate, efficient, and high-quality support that helps clients save time and grow their businesses. I am committed to delivering excellent results and maintaining clear, professional communication throughout every project.

I would appreciate the opportunity to discuss how my skills and experience can contribute to your team. Thank you for your time and consideration.

Skills & Experience

Skills

customer service assistance 2-5 Years

Customer service 2-5 Years

Accounting > Claims Processing 5-10 Years

5-10 Years

SAP Business One 2-5 Years

E-Commerce > Amazon > Inventory Management 5-10 Years

E-commerce Order Fulfillment > Order Entry > Order Processing 5-10 Years

~Data Entry 5-10 Years

- Customer Service 5-10 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 5-10 Years

Chat Support > Social Media Management 1-2 Years

Vendor coordination 5-10 Years

Google Workspace 5-10 Years

Customer Support > Claims Handling > Virtual Assistance 5-10 Years

Experience highlights

Remote Virtual Assistant - Order Processing & Social Media

Dynasty Fireplaces LLC · September/2021 – Present

Processed customer orders, managed inventory records, responded to inquiries via phone and communication channels, handled shipment damage claims, uploaded social media content, and monitored sales information.

Remote Virtual Assistant - Medical Dispatcher

Camelot Transportation LLC · August/2021 – Present

Scheduled medical appointments, coordinated transportation services, managed inbound/outbound calls, processed medical claims, maintained accurate records, and handled sensitive customer concerns professionally.

Remote Virtual Assistant - Customer Service & Logistics

FrMotorSport LLC · March/2017 – Present

Processed customer orders, refunds, and invoices with accuracy focus. Handled inquiries via email and phone, coordinated with vendors, managed shipment claims, monitored invoices, and maintained customer records.

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