Skills
Office and Administration
5-10 Years
Experience highlights
Assistant Manager
Applevann Realty Development
·
November/2017
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Present
I supervised a team while managing daily administrative tasks such as scheduling, email management, and office coordination. I handled customer inquiries, maintained correspondence, processed payroll, and performed data entry while organizing and maintaining important documents and records. I also helped improve office systems and processes to increase efficiency and support team productivity.
Sales Associate
Intimates Concept LLP - Singapore
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April/2012
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Present
Assisted customers in selecting products, provided clear information, and handled sales transactions efficiently. I also built good relationships with customers by delivering friendly and helpful service, which helped increase sales and customer loyalty.
Passenger Service Agent - Ground Staff
Philippine Airport Ground Support Solutions - Cathay Pacific Airways
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June/2009
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Present
Assisted first-class, business-class passengers, and frequent flyer members in the lounge by providing a premium service experience. I also supported passengers at the check-in counter, ensuring a smooth and efficient check-in process. In addition, I handled passenger inquiries, resolved issues, and coordinated with different departments to ensure a seamless travel experience and high passenger satisfaction.
Administrative Assistant
E C G Brokerage Inc./RJL Fine Logistics C ompany
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February/2005
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Present
Handled customer concerns related to finance, sales, billing, and basic technical issues while providing helpful and professional service. I also performed administrative tasks such as data entry, filing documents, and maintaining records, while supporting daily operations and improving customer service.
