Sales representative • Collections Specialist • Appointment setter

Verified

$6/hr

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Outline

Looking for Full-Time work (10 hours/day) at $6/hour

High School Diploma

English proficiency Fluent

Professional Summary

BPO professional with 4 years of experience in sales, customer service, collections, outbound calling, and appointment setting. Experienced in handling high-volume calls, building rapport with customers, identifying their needs, presenting solutions, overcoming objections, and working toward sales and performance targets. I also have experience with collection accounts, customer follow-ups, and professional communication. I’m confident, adaptable, goal-oriented, and comfortable working with scripts, CRM systems, and different types of customers.

Skills & Experience

Skills

Office and Administration > Travel Planning Less than 6 Months

Customer Service Representative 2-5 Years

Customer Service Sales and Support 2-5 Years

Customer Support > Chat Support >Technical Support 2-5 Years

collection customer service 2-5 Years

Account Management 1-2 Years

Experience highlights

Cold Caller

HB Virtual Staff · January/2026 – Present

Outbound caller for collection agency. Informed debtors to contact collection agency, provided Reference ID and toll-free number for inquiries.

Technical Support

Full Potential Solutions · February/2025 – Present

Handled customer queries, communicated solutions effectively, and documented issues. Provided remote technical support for Fiber internet router and modem issues.

Account Executive

VXI Global Holdings · September/2023 – Present

Managed telecommunications account operations, including billing and technical support, especially in Sales. Demonstrated expertise in product knowledge and customer resolution.

Customer Service Representative

Teleperformance · February/2022 – Present

Handled telecommunications accounts, assisting customers with billing, technical concerns, mobile services, and device sales while providing effective customer support and solutions.

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