Skills
Coaching > Homeschool > Teaching
2-5 Years
Marketing > Telemarketing > Outbound Sales
2-5 Years
Communication
5-10 Years
Digital literacy
2-5 Years
Customer Support > Chat Support > Email > Inbound sales
2-5 Years
Client Relationship Management
5-10 Years
Escalation Management
2-5 Years
Customer service > Sales Representative > Customer Support
5-10 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Customer Service>Sales
5-10 Years
Experience highlights
JHS/SHS Teacher
Saint Bernard School
·
January/2023
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/
Teaches computer subjects to junior and senior high school students. Designs engaging lessons that develop students' digital literacy and technical skills.
Customer Service Representative
Teleperformance
·
May/2022
–
Present
Delivered high-quality customer support, handled escalations, processed requests, and ensured accurate documentation with focus on efficiency and client satisfaction.
Sales Executive
Lav Call Center Services
·
March/2019
–
Present
Handled outbound and inbound sales calls to promote company services. Consistently achieved individual and team sales goals while maintaining excellent client rapport.
Customer Service Associate
Convergys Inc.
·
August/2018
–
Present
Assisted customers with inquiries and account concerns through phone and email support. Provided accurate information and resolved issues for positive customer experience.
Sales Representative
E-Innovative Solutions
·
February/2017
–
Present
Promoted and sold company products to clients, ensuring customer satisfaction and meeting sales targets. Built and maintained strong client relationships for repeat business.
