General Virtual Assistant | Customer Service Representative

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am an experienced Customer Support Representative with a strong background in providing top-notch service and support to clients. I excel in handlin

Skills & Experience

Skills

Customer Support > Customer Relationship Management 2-5 Years

Customer Support > Email Support 2-5 Years

Office and Administration > Calendar Management 1-2 Years

CUSTOMER SERVICE ASSOCIATE FOR TRAVEL RESERVATIONS(HOTEL,CAR,FLIGHTS) 2-5 Years

Experience highlights

Customer Care Representative

Royal Air Philippines · October/2023 – /

Handling flight disruptions, rebooking, and passenger assistance using paxlink and
travelsky (GDS)
Assisting transit passengers and manage baggage concerns
Coordinate closely with ground handlers to ensure smooth airport operations.
Assisting passengers with manage booking, Ticketing and Reservation.
Assisting future passengers with their email inquiries and concerns regarding flight.
Making an inbound and outbound calls for flight disruption advisories.

Customer Service Representative

IBEX Global Ph · August/2022 – Present

Assisting customer’s online order, refund, returns, deliveries and general inquiries on Walmart.
Assisting customers with their tires order and appointment.
Setting delivery through FedEx

AT&T Technical Support

Alorica MJ Plaza · December/2021 – Present

Responsible for assisting customers with throuble shooting on mobile network,
Internet connection and TV’s cable.

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