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Henrielyn S.

Virtual Assistant

Verified
$5/hr

Outline

Looking for Freelance work (6 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

With over 7 years of experience in customer service, sales, finance, and administrative support across different industries, I've managed customer inquiries, supported sales teams, and handled payment processes. I'm good at communication, multitasking, and adapting to new tasks. I've also worked on short-term social media projects and written press releases for promotional purposes. My background includes working closely with executives to improve financial processes and supporting international sales.

Skills & Experience

Skills

Customer Support > Customer Service > Payment Processing 5-10 Years
Customer Support > Phone Support > English Speaking 5-10 Years
Marketing > Content Creation > Social Media Content Creation Less than 6 Months
Office and Administration > Microsoft 365 > SharePoint 2-5 Years
Design > Graphic Design > Canva 1-2 Years
Office and Administration > Google Workspace 1-2 Years
Video Editing 6 Months to 1 Year

Experience highlights

Finance Supervisor
Creative Media Marketing · May/2022 – /
I oversee payment processes, manage and resolve chargebacks, and ensure the accuracy of financial records. I lead and mentor a team, collaborate closely with executives to enhance financial operations, and ensure compliance with company policies. My role focuses on optimizing efficiency and delivering accurate financial results to support business goal
International Sales Manager
Chowis Co Ltd · June/2020 – Present
I managed sales inquiries across European, Middle Eastern, and African markets. I promoted products, negotiated contracts, and provided after-sales support, including product training and collaboration. My role also involved preparing training and marketing materials using CANVA and MS Tools, and attending online beauty exhibitions to expand market presence.
Customer Support Associate
Accenture Inc · June/2017 – Present
Managed 50-80 daily incoming calls, promoting telecommunication services for both new customer acquisition and retention. I collaborated with team managers to ensure superior customer service, consistently delivering high-quality support to meet client needs.
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