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Joseph T.

Technical support specialist

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Basic

Professional Summary

Technical support

Skills & Experience

Skills

Network Infrastructure 10+ Years
CCTV Installation/Configuration, Networking, Troubleshooting Hardware and Software, basic knowledge in Server Maintenance 5-10 Years
Computer tech Hardware and software 10+ Years
Fiber Optic Technician, Software Installer, Computer Hardware Servicing 10+ Years

Experience highlights

IT Technical Specialist
John Clements Consultant INC. · September/2019 – /
Position Title (Level) : IT Technical Specialist
Specialization : IT/Computer Hardware, CCTV, Telephone, Paging system, Access Control,
Fiber Optics.
Role : Technical Specialist
Industry : Power Plant Inc.
Work Description : End-User Support
Field Service Engineer
Mustard Seed System Corporation · October/2016 – Present
Position Title (Level) : Field Service Engineer
Specialization : IT/Computer - Hardware-Software
Role : Fuji Xerox Machine Service Engineer
Industry : Computer / Information Technology (Hardware/Software)
Work Description : End-User Support
Network Engineer / I.T Helpdesk
NESMA Trading/Spacemaker Saudi Arabia LLC. · August/2013 – Present
a.) Reports directly to Admin and Logistics Manager.
b.) Identifies, troubleshoots and resolves hardware, software and network-related problems
encountered by end-users.
c.) Install and maintain network computers, printers, CCTV and other peripheral equipment.
d.) Ensuring the security of data from internal and external attack.
e.) Works with vendors to resolve hardware operating system issues; researches and tests possible
solutions and implements solutions.
Onsite Technical Support/ Helpdesk and Services
Actionlabs I.T Services Phil's Corp. · August/2012 – Present
a.) Provides senior level Information Technology Desktop services support.
b.) Point of contact in all computer hardware and software problems and requests.
c.) Analyzes problems (both technical and operational) and arrives at workable solutions.
d.) Updates and maintains the related database(s).
e.) Assists in the support of administrative computer-based applications.
IPC Analysts/Technical Support
Sheridan Marketing Inc. · October/2010 – Present
a.) Monitoring stocks in different outlets.
b.) Analyst’s short/over stocks and conduct physical inventory in assigned outlets.
c.) Maintaining stocks supply to the respective outlets assigned.
d.) Reporting monthly sales and stocks fast moving items.
e.) In charge in technical support for computers and other IT related applications.
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