IT Tech support

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

• Hardware & Software Troubleshooting
• Windows Server Administration
• Virtual Machines (VM)
• POS Systems & Retail IT Support
• Network & Connectivity Troubleshooting
• Workstation Deployment & Configuration
• Remote Technical Support
• Incident & Service Request Management
• SLA & Ticket Management
• User Account & Access Support
• Batch, VBScript & Python Scripting
• IT Troubleshooting & Problem Solving
• Customer & End-User Support
• Technical Documentation & Reporting

Skills & Experience

Skills

Remote Administration & Support 10+ Years

Ticket management (e.g., Zendesk, Intercom, etc.) 10+ Years

POS / Cashier System 10+ Years

Windows Administration 5-10 Years

Windows / macOS Support 10+ Years

Experience highlights

IT Specialist

SM Retail Inc · November/2014 – /

IT Tech support

KCC Malls Gensan · March/2013 – Present

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