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Patritze Paul E.

Customer Service and Workforce Management Expert

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

High School Diploma

English proficiency Native

Professional Summary

Reliable Virtual Assistant with customer support and workforce management experience. I handle emails, scheduling, admin tasks, and Excel reporting

Skills & Experience

Skills

Customer Support 1-2 Years
Customer Support > Chat Support 1-2 Years
Customer Support > Email Support 1-2 Years
Office and Administration > Leadership 1-2 Years
Computer Software and Hardware troubleshooting 2-5 Years
MS Excel 5-10 Years
Workforce Management 5-10 Years

Experience highlights

Assistant Manager, Workforce Management
Teleperformance · April/2022 – Present
Supervisor, Workforce Management
Teleperformance · September/2020 – Present
Scheduling Analyst, Workforce Management
Teleperformance · May/2019 – Present
Subject Matter Expert
Teleperformance · January/2016 – Present
Real-Time Analyst, Workforce Management
Teleperformance · June/2016 – Present
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