Product Operations Analyst and Data Specialist

Verified

$4/hr

Message Bookmark

Outline

Looking for Freelance work (4 hours/day) at $4/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Meticulous and adaptable Data Specialist with expertise in database maintenance, data cleaning, and error categorization. Proficient in MS Excel.

Skills & Experience

Skills

Email Support 5-10 Years

Transcription, Data entry 6 Months to 1 Year

Data entry , Email management, calendar & scheduling management, Internet Research, Microsoft Excel, Google sheets 5-10 Years

Customer Support » Email Support 5-10 Years

SAP & Inventory Systems 2-5 Years

Quality Control / Audit Support 1-2 Years

JIRA 1-2 Years

SQL (Basic) 1-2 Years

Salesforce (CRM) 6 Months to 1 Year

Power BI 6 Months to 1 Year

Experience highlights

Service Team Analyst

UBER Philippines COE · March/2021 – Present

Data cleaning of customer service error reports
Creates weekly and monthly performance reports
Performs intermediate database analysis using pivot
tables, charts, formulas
Perform ad-hoc such as updating excel tables as
needed.
Adjust Markets Radii using Terra (US and EMEA)
Order Delayed Redispatching
Respond to Stakeholder queries using Slack or Gmail
Inbound calls and Email tickets using Salesforce and
Genesys cloud

Senior Process Executive

INFOSYS BPM Limited · November/2018 – Present

CPS Creation (New/Renewal)
Dealbook Creation
Data entry and validation using eMSL
Process request using Cosmic Tool
Process orders (True-up, Buy-out, Reconciliation,
Reservation)
Amendment application
Agreements and Enrollment creation

Pricing Analyst

ARVATO Corp · April/2015 – Present

POC for APAC region and assisting LATAM and USC
Provide training to new Product Managers
Weekly pricelist download using SAP and SQL
Managing and creating Master and Standard pricelists
SKUs quantity and prices auditing
Assist with product launches
Analyze pricelist for automation using MS excel
Collaboration and weekly sync-up with Pricing Managers
Resolve and close pricing issues within stated SLAs
Maintains ASIA MS Employee site (EPP)
Handles quality audits

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In