Skills
CCTV Supervision and Monitoring
10+ Years
Report & Template Preparation
10+ Years
Background Investigation & Data Verification
10+ Years
Handled day to day admin tasks, documentation, and coordination to keep operations running smoothly.
10+ Years
Supervisory in Hotel Restaurant and Management
10+ Years
Email & Calendar Management (Google Workspace, Outlook)
6 Months to 1 Year
AI & Automation Tools (ChatGPT)
6 Months to 1 Year
CRM (Customer Relationship Management)
6 Months to 1 Year
Process & Workflow Improvement
6 Months to 1 Year
Experience highlights
Senior Officer Control Room
City of Dreams Manila
·
April/2017
–
Present
Team Leadership: Direct daily operations, manage operator shifts, and enforce standard operating procedures. System Surveillance: Oversee CCTV and critical alarm networks to catch operational anomalies early. Emergency Management: Lead the immediate response, decision-making, and dispatch actions during critical incidents. Compliance & Reporting: Document technical failures, investigate root causes, and ensure absolute regulatory compliance.
CCTV operator / Administrative Assistant
Raffles and Fairmont Makati
·
January/2013
–
Present
Surveillance Monitoring, Administrative Support: System Maintenance: Access Control: Communication Hub:
