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April Rose C.

Client and Customer Care Associate

Verified
$8/hr
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Outline

Looking for Freelance work (8 hours/day) at $8/hour

Associate Degree

English proficiency Fluent

Professional Summary

eCommerce support pro | Trainer & Quality Analyst | Driving top-notch customer experiences and team performance

Skills & Experience

Skills

eCommerce Customer Support 6 Months to 1 Year
Trainer & Quality Analyst 2-5 Years

Experience highlights

E-commerce VA/CSA
Good Protein · May/2005 – /
As a Customer Service Representative, I provided
email support to customers, addressing inquiries,
resolving concerns, and ensuring a positive customer
experience. I assisted with order management,
product information, and issue resolution while
maintaining a professional and empathetic tone. My
role involved effective communication and problemsolving to meet customer needs efficiently.
E-commerce VA/CSA
Good Protein · May/2005 – /
As a Customer Service Representative, I provided
email support to customers, addressing inquiries,
resolving concerns, and ensuring a positive customer
experience. I assisted with order management,
product information, and issue resolution while
maintaining a professional and empathetic tone. My
role involved effective communication and problemsolving to meet customer needs efficiently.
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