Skills
Customer service
5-10 Years
Customer Support - Technical
2-5 Years
Account Supervisor
2-5 Years
Experience highlights
Credit Cards Specialist
JP Morgan Chase & Co.
·
November/2022
–
Present
Credit cards specialist for various credit cards offered by the firm
Account Supervisor
Fusion BPO Services
·
October/2021
–
Present
Team Lead for Home and Auto Insurance Claims
Level 2 Escalations Representative
TDCX
·
April/2019
–
Present
Level 2 Escalations for Airbnb
Account Supervisor
Fusion BPO Services
·
November/2014
–
Present
Team Lead for Outbound Collections