Skills
Less than 6 Months
Communication
2-5 Years
Digital Marketing
1-2 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
1-2 Years
Schedule Management
1-2 Years
- Customer Service
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
CRM Systems
Less than 6 Months
Account Management; Customer Support > Sales Support > Lead Generation
1-2 Years
Cold Calling
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Research & Reporting
1-2 Years
*Administrative Support -
1-2 Years
Experience highlights
Customer Service Representative
DILLY DILLY
·
January/2025
–
/
Handled inbound/outbound customer calls for HVAC services. Managed scheduling, follow-ups, CRM updates, and ensured high customer satisfaction.
Executive Virtual Assistant
CEVA
·
January/2025
–
Present
Provided credit repair services, managed customer inquiries across multiple platforms, maintained detailed interaction records for service quality.
Virtual Assistant
VA FLIX
·
January/2025
–
Present
Provided remote administrative support, maintained client communications, coordinated meetings, conducted research and compiled reports.
Virtual Assistant
UPSCALE MARKETING
·
January/2024
–
Present
Generated and nurtured leads, managed schedules, conducted cold calls for lead follow-up and relationship-building activities.
Customer Service Advisor
CONCENTRIX
·
January/2021
–
Present
Provided customer solutions through multitasking, adapted to diverse customer profiles, prioritized validation for customer satisfaction.
