Skills
Customer service
5-10 Years
Client Relationship Management and Strategic Communication Strategy
5-10 Years
Customer Service & Client Support, Virtual Assistance, Team Leadership & Supervision Training & Onboarding
5-10 Years
Experience highlights
Sales Development Freelancer (Remote)
Influencer Hub LTD
·
January/2024
–
Present
Managed online engagement, handled sales conversations, and increased conversions through effective communication and follow-ups.
Assistant Operations Manager
WNS
·
October/2022
–
Present
Led a team of 18, managed daily operations, monitored KPIs, and improved team performance and productivity of a logistics account
Operations Supervisor
Teleperformance
·
December/2019
–
Present
Oversaw operations, ensured compliance, handled client coordination, and streamlined processes.
