Skills
Microsoft - Excel, Word, Power Point
5-10 Years
Data Encoding, data entry
6 Months to 1 Year
CRM (data entry, reporting & scheduling)
6 Months to 1 Year
Admin & Operations
5-10 Years
Data Mining,Linkedin Lead Generation,Web Researcher,Data Extraction,Data Scraping, Data Management,Data Profiling
6 Months to 1 Year
Experience highlights
Assistant Restaurant Manager
Northern Genting Food Inc. (Shakeys)
·
October/2023
–
Present
Managed daily restaurant operations and administrative functions. * Supervised a team of more than 20 employees. * Prepared reports and monitored operational performance. * Managed scheduling, staffing, and inventory records. * Ensured compliance with food safety and company standards. * Resolved customer concerns while maintaining excellent service quality. * Assisted in achieving operational and financial goals.
General Virtual Assistant
REassist Virtual Services
·
February/2023
–
Present
Maintained accurate client records and CRM databases. * Performed high-volume data entry while ensuring data accuracy. * Conducted data mining and property research. * Managed duplicate property merging within Vault CRM. * Organized documentation and maintained digital records. * Provided email-based customer support. * Collaborated remotely with team members using Microsoft Teams, Zoom, and Slack.
Store Manager
Golden ABC
·
August/2022
–
Present
Managed all aspects of daily retail store operations. Supervised, trained, coached, and evaluated store personnel. Monitored inventory, purchasing, and stock replenishment. Implemented operational improvements to increase productivity and sales performance. Maintained visual merchandising standards and store presentation. Ensured exceptional customer service while meeting company KPIs
Assistant Store Manager
Hansbury Inc. (Tokyo Tokyo)
·
November/2018
–
Present
Supervised approximately 15 employees. * Coordinated daily operations to meet sales and quality targets. * Managed inventory and operational reporting. * Assisted with recruitment, onboarding, and employee coaching. * Collaborated with senior management to improve operational efficiency. * Ensured compliance with company policies and service standards.
Checker / Front Desk
Baguio Country Club
·
February/2018
–
Present
Processed member and guest billing accurately and efficiently. Verified account information and ensured proper payment processing. Managed cashiering equipment and daily cash transactions. Assisted guests professionally with billing inquiries and payment concerns. Maintained accurate financial records and transaction documentation.
