Skills
Customer Support > Content Moderation/Management
2-5 Years
Customer Support > Email Support
Less than 6 Months
BPO- customer service representative
2-5 Years
Virtual Assistance
6 Months to 1 Year
Lead Generation Specialist
6 Months to 1 Year
Back Office Support
Less than 6 Months
Experience highlights
Customer Service Representative
Teleperformance Clark
·
March/2021
–
Present
Delivered consistent and empathetic customer support while managing and moderating user-generated content. This role sharpened my ability to communicate clearly and handle multiple concerns in a fast-paced environment. I left the company this January 2025.
Contract Loading Associate
Dnata Travel Inc
·
February/2020
–
Present
Gained experience in data accuracy, attention to detail, and back-end systems which improved overall processing time.
Virtual Assistant/Lead generation
American Chat Link
·
September/2010
–
Present
Responded to client inquiries with accuracy and efficiency while identifying quality leads and maintaining a strong response time and customer satisfaction rate. Aside from being responsible for my clients calendar and schedule, my responsibilities also include taking outbound and inbound calls as per my clients request.
