Outbound Sales

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Experienced and dedicated sales support professional with 11 years in the BPO industry. Skilled in outbound sales and proficient in CRM systems.

Skills & Experience

Experience highlights

Outbound Sales

Cloudstaff · April/2024 – Present

- Make outbound calls to multiple clients to generate sales.
- Provide high-quality customer service in all interactions.
- Identify opportunities to promote and upsell security and compliance products.
- Meet daily, weekly, and monthly KPIs set by the company.
- Collaborate with the team to drive business growth.

COE Specialist | Outbound Support

Uber · May/2021 – Present

- Provide high-quality customer support via phone, email, or chat.
- Resolve customer issues using established procedures.
- Demonstrate empathy and problem-solving skills in interactions.
- Conduct root cause analysis to improve service quality.
- Ensure compliance with Uber’s policies and processes.

CSR | Sales Associate| Technical Support

Sutherland Global Services · January/2014 – Present

- Assist customers with product selection, purchases, and troubleshooting.
- Provide technical support for Microsoft devices, software, and subscriptions.
- Handle inquiries via chat, email, or phone to ensure a smooth shopping experience.
- Stay updated on Microsoft products and promotions to offer informed recommendations.
- Collaborate with internal teams to improve customer satisfaction and sales performance.

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