Skills
Office and Administration > Data Entry
10+ Years
Organization Skills
10+ Years
Adaptibility
10+ Years
Communication, Teamwork
10+ Years
Office and Administration > Computer Literacy
10+ Years
English Communication
10+ Years
Experience highlights
Logistics Coordinator
ATL Intermodal
·
March/2012
–
Present
- Oversees international container shipments from port availability, pickup to equipment return and delivery.
- Uploads documents received from clients and drivers.
- Updates system entries and Google Sheets as needed.
- Provides timely email updates to clients.
Customer Service Associate
EXL Service Philippines Inc.
·
June/2011
–
Present
- Responding to incoming calls and addressing customer complaints with professionalism.
- Accessing customer accounts and reviewing policy schedules accurately.
- Offering comprehensive information to customers regarding policies and products.
Customer Service Representative
kgb_Philippines Inc.
·
October/2005
–
Present
- helps callers find phone numbers, addresses, and general contact information for individuals or businesses in the USA.