Skills
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
2-5 Years
- Customer Service
2-5 Years
Client Communication
2-5 Years
Calendar & Inbox Management
2-5 Years
• Time Management
2-5 Years
Design > Graphic Design
1-2 Years
Account Executive > Microsoft 365
2-5 Years
ChatGPT
1-2 Years
~Data Entry
2-5 Years
Reporting
2-5 Years
Basic Graphic Design>Canva
1-2 Years
Google Workspace
2-5 Years
Design > GoHighLevel
1-2 Years
Scheduling & Coordination
2-5 Years
Experience highlights
Administrative Staff
Mountain Top Cleaning and Maintenance
·
November/2024
–
Present
Managed schedules, emails, documents, and administrative records. Coordinated client bookings and staff schedules. Handled data entry, invoicing, and customer inquiries while maintaining filing systems and preparing operational reports.
Customer Service Representative
ECCO Suites
·
June/2023
–
Present
Responded to guest inquiries via chat and email. Managed bookings, cancellations, and reservation records across multiple properties. Resolved customer concerns and coordinated with property owners.
Front Desk & Barista Intern
Subic Bay Yacht Club
·
February/2023
–
Present
Assisted guests with front desk services and reservations. Prepared beverages and maintained cleanliness. Handled phone and email inquiries with consistent customer service.
Office Intern
Department of Tourism – Cordillera Administrative Region
·
May/2022
–
Present
Performed data entry, filing, and document preparation. Assisted with accreditation inspections and tourism event coordination. Designed promotional materials for administrative support.
General Virtual Assistant
Roy Selbach / Generation Bullish
·
May/2021
–
Present
Supported daily administrative operations and remote team onboarding. Maintained records, tracked budgets, and prepared management reports. Coordinated communication between stakeholders.
