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Reiza Naomi V.

Executive Assistant | Operations Management

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Over four years of experience in administrative and executive support, spanning freelance EA work, in-house EA roles, reservations/admin support, and social media management.

• Executive Assistant (Freelance) — 2024 to July 2026
• Executive Assistant, SSL Travel and Tours Inc. — July 2023 to 2024
• Admin Assistant and Reservation Specialist — April 2021 to May 2023
• Social Media Manager, Family Business — April 2020 to March 2021

Consistent track record of managing calendars, travel, and events; handling high-volume client communications; and building SOPs and KPI systems to standardize and track performance. Comfortable working across both operational and client-facing responsibilities, with a progression from admin and reservations support into full executive assistant duties.

Skills & Experience

Skills

2-5 Years
Calendar Management 2-5 Years
Document Management 2-5 Years
Executive Support 2-5 Years
~Data Entry 2-5 Years
- Customer Service 2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 5-10 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 2-5 Years
KPI tracking 1-2 Years
Chat Support > Social Media Management 1-2 Years
Microsoft Teams 2-5 Years
• Time Management 5-10 Years
Google Workspace 2-5 Years
SOP Development 1-2 Years

Experience highlights

Executive Assistant
Freelance · January/2024 – Present
Led planning and logistics for executive and client engagements. Developed and implemented SOPs to standardize workflows. Established and monitored KPIs to track performance and support data-driven decisions.
Executive Assistant
SSL Travel and Tours Inc. · July/2023 – Present
Managed executive calendars, scheduled meetings, and coordinated travel arrangements across 3 trips per month. Organized and executed 3 company events end-to-end. Maintained office supplies inventory and optimized costs.
Admin Assistant and Reservation Specialist
SSL Travel and Tours Inc. · April/2021 – Present
Responded to 30+ incoming calls and inquiries weekly. Organized and maintained document filing systems. Assisted in preparing reports, presentations, and departmental correspondence.
Social Media Manager
Family Business · April/2020 – Present
Created and published content across 4 platforms. Monitored social media trends and audience behavior to optimize content strategy. Managed multiple platforms simultaneously maintaining consistent tone and style.
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