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Krysthine L.

Healthcare Virtual Assistant | Operational Management

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Skilled Virtual Assistant with hands-on experience in administrative, healthcare, and customer service settings. Skilled in handling patient records, scheduling, email communication, and document organization, as well as managing sensitive documentation with confidentiality. Experienced in supporting psychologists with mental health assessments, observing counseling sessions, participating in community mental health programs, and performing administrative tasks related to psychological services. Proficient in HR and office support, including screening resumes, scheduling interviews, updating records, data entry, scanning, and file organization. Handled inbound and outbound customer calls, providing assistance and accurate information on products, services, and company policies. Tech-savvy, a fast learner, and committed to delivering high-quality virtual support with professionalism and efficiency.

Skills & Experience

Skills

Attention to detail 1-2 Years
Medical Scribing 1-2 Years
~Data Entry 6 Months to 1 Year
Operational Management 6 Months to 1 Year
Medical / Healthcare Administration 6 Months to 1 Year
- Customer Service 6 Months to 1 Year
Clinical Documentation 6 Months to 1 Year
• Time Management 6 Months to 1 Year

Experience highlights

Operational Manager
Soccer Shots Philadelphia, Lower Bucks, Camden Country · July/2026 – /

Manage and maintain class and program information across internal systems, ensuring accurate schedules, locations, pricing, enrollment details, and seasonal offerings.

Coordinate enrollment and registration processes, including class transfers, payment-plan updates, refunds, credits, fee adjustments, and customer requests.

Respond to parent and customer inquiries regarding programs, schedules, cancellations, make-up sessions, enrollment, and other operational concerns.

Support seasonal

Medical Virtual Assistant
Igwe Integrative Clinic · May/2026 – Present

Assist with patient scheduling, appointment coordination, and follow-ups.

Manage patient forms, records, and documentation within the practice’s electronic health record (EHR) system.

Verify patient insurance eligibility and assist with medical billing and claims submission.

Process and organize incoming faxes and clinical documents.

Support prescription-related administrative tasks and medication documentation.

Coordinate patient communications and send required forms and assessments...

HVA/Executive Assistant
Dr. Kimberly Bell · July/2026 – /
Healthcare Virtual Assistant
The Energetic Life Center · November/2025 – Present

Serve as an Executive Assistant to a US-based physician,

managing end-to-end clinical and administrative workflows

through Vyacare and Practice Fusion EMR systems while

maintaining strict HIPAA compliance.

Streamlined clinical documentation by utilizing Medical Scribe

certification to record patient encounters in real-time,

maintaining a 99% accuracy rate and reducing the

physician's daily charting time by approximately 2 hours.

Optimized office communication through professional...

Human Resource Intern
Awesome CX BPO Company · November/2024 – Present
Screened 50+ applicant résumés, scheduled 15+ interviews daily, maintained HR records with 100% accuracy, and handled sensitive employee information with strict confidentiality.
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