Customer Service Representative

Verified

$3/hr

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Outline

Looking for Full-Time work (10 hours/day) at $3/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Active listening and verbal communication skill, excellent knowledge retention, attention to detail, organization, calmness under pressure, and speed

Skills & Experience

Skills

Attention to detail Less than 6 Months

Adaptability Less than 6 Months

Typing Speed and Accuracy, Attention to Detail and Confidentiality and Data Security Less than 6 Months

Experience highlights

Remote | Chat / Email Support Representative

Freelance · January/2024 – Present

• Provided email support for e-commerce, order processing, technical issue, account inquiries, delivering efficient solutions to international customers.
• Handled customer interactions through email, ensuring accurate processing of orders and resolving technical issues promptly.

Customer Service Representative

Fiber home · February/2023 – Present

• Managed customer inquiries and issues related to their internet connection through live chat, phone calls, and email ensuring timely and effective resolutions, maintaining customer high satisfaction, and providing detailed troubleshooting assistance.
• In charge of dispatching repair tickets to technicians, ensuring timely assignment, tracking progress, and coordinating effective resolutions for customer issues.

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