Virtual Assistant

Verified

$4/hr

Message Bookmark

Outline

Looking for Full-Time work (10 hours/day) at $4/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I am a results-oriented virtual assistant with knowledge of customer service payment processing and automation. I work with companies to automate work

Skills & Experience

Skills

Lead Management Less than 6 Months

Customer Service and Technical Support 5-10 Years

Troubleshooting & Problem Solving 5-10 Years

Remote Collaboration 2-5 Years

Virtual Assistance Less than 6 Months

Automation Expertise Less than 6 Months

Experience highlights

Credit Payments Support Specialist

Square Block · September/2019 – Present

Provided remote technical support for credit card terminals and Point of Sale Systems, ensuring smooth payment processing and resolving customer issues.
Collaborated with teams remotely to resolve technical issues and ensure seamless financial transactions for clients.
Supported credit card terminal clients by troubleshooting issues and implementing necessary updates.
Played roles including but not limited to Subject Matter Expert, Quality Assurance Analyst and Trainer.

Virtual Assistant & Automation Specialist

LAVA Automations · July/2019 – Present

Provided virtual assistant services focusing on automating workflows using Zapier and Keap.
Managed lead processing, email handling, and client communication workflows, significantly improving business efficiency.
Enhanced business processes by implementing automation tools, reducing manual work and increasing operational efficiency.

Payment Terminal Tech Support Specialist

VXI Global · September/2016 – Present

Delivered in-office technical support for payment terminals and internet services, helping customers resolve connectivity and service issues.
Supported payment terminal operations for businesses.

Technical Support Specialist & ISP Technical Support Specialist

Teleperformance Inc. · October/2013 – Present

Provided in-office technical support for Comcast cable boxes and internet services, resolving issues related to connectivity and performance.
Troubleshoot and diagnose problems, contributing to high levels of customer satisfaction.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In